FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Learn more about Cannabis, CBD Oil and Love CBD Products

We are often emailed with specific questions relating to our products, our payment methods and our shipping policy. Below are answers to some of the most often asked questions. If you have a question which isn’t covered here please get in touch with us via our CONTACT FORM.

Is CBD oil legal in the UK and Europe?

Yes! Love CBD products are derived from legal and approved strains of Cannabis Sativa L, also known as Hemp. CBD products are legal to buy in the UK provided that they contain no more than 1mg of controlled substances (THC, CBN, THCV).

Learn More Here

Which Payment Methods Do You Accept?

We accept payment by Super, VISA, Mastercard, Apple Pay and bank transfer. You can also pay via via Klarna, including ‘pay-in-3’ and pay in 30 days.

Please visit our payment methods page for further information.

What is the 'Super' payment option at checkout?

Super allows you to securely pay for your order using your mobile banking app. By choosing Super on our checkout page, you’ll earn a 5% Cash Reward on every order, plus a welcome bonus if you choose to download the Super app.

Please visit our payment methods page for further information.

Do You Ship Worldwide?

We currently ship to most of Europe. Due to complications caused by Brexit, some countries are no longer allowing deliveries, please check our current listing of countries we are able to ship to

How Much Do You Charge For Shipping

UK Postage

Royal Mail Tracked: 3-5 working days – FREE*
Royal Mail Tracked: 1-2 working days -£3.50 (Free with any order over £100)
UPS Next Day: next working day (Excludes Northern Ireland) – £5.99

* 3-5 working days delivery charged at £2.40 for orders under £6.

Please note that the cut off time for all orders to be dispatched is 12 noon, any orders placed after this time will be dispatched the next working day.

International Shipping

We ship internationally to most countries within the European Union, please note that this will be subject to local import duties

International Airmail: 10-21 days – £8
UPS Express: 2 working days – £30-£40 Dependent on Country

Are Your Items Posted Discreetly?

Yes, we post with a plain Jiffy bag with no external branding on this package, there is no mention of cannabis, hemp or marijuana on the parcel.

The return address does show “Love CBD”, please see image for reference.

Is Your Cannabis Grown Organically?

Our cannabis is grown without the use of any pesticides, herbicides, artificial fertilisers or harmful chemicals. Hemp does not require any additional, unnatural help in growing due to it being an incredibly resilient and fast growing (miracle) plant.

What Is CBD?

Cannabidiol (CBD) is a non-intoxicating cannabinoid found in the flowers of the hemp plant. CBD was once over-shadowed by THC (the compound in cannabis that causes the high) but in the last five years there has been a dramatic increase in scientific research into CBD.

Much scientific research is currently being undertaken, all around the world, into CBD and the other cannabinoids, and in the next five years we will likely see an exponential rise in the numbers of users of these non-intoxicating and fascinating substances.

Learn More Here

What is Love CBD Oil?

Love CBD Oil is our uniquely formulated and carefully crafted range of CBD oil products. Made using a high quality broad-spectrum cannabis extract and eight years of understanding what it takes to make the finest CBD Oils.

Can I Get High From Love CBD Oil?

No! CBD does not cause an intoxication or “high”.

Learn More Here

How Does Your Points System Work?

When you register an account with our website and then place an order you will automatically earn points. The more expensive the item you buy the more points you earn. Then the next time you visit the website and buy a further item you will have the opportunity during the checkout process to apply your points, which will give you a discount on your purchase. Learn More here

Can I Get A Dropper Instead of A Spray?

Yes you can. On the Checkout page of the website is a box called Order Notes. If you write in that box “SEND WITH DROPPER INSTEAD OF SPRAY” you’ll receive it with a dropper instead.

Although bear in mind that the droppers can be messy and can even leak sometimes (which is why we switched to sprays).

Is It Safe To Travel With CBD?

While CBD is legal throughout the European Union we still recommend caution when travelling with it. It is a cannabis product, after all, and there is a small chance airport staff may confuse it for illegal cannabis products and seize it.

Ultimately it is your decision if you choose to travel with CBD products – and we have never heard of a customer getting in trouble for doing so – but you should bear in mind that probably not everyone who works in an airport will be aware of the legality of CBD, but everyone will know the illegality of cannabis in general.

When travelling outside of Europe we strongly recommend not travelling with CBD.

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